Customer Service Startups in Africa
Overview Powered by AI
Customer service in West Africa's fintech space is still in its infancy. Cue, eBanqo, and Finapack have made strides, but challenges remain. Local leaders acknowledge the need for improvement, particularly in responsiveness and personalization. Addressing these issues is crucial for enhancing customer experiences and driving loyalty.
Cummulative Funding
$2.8M+
Total # of Companies
4
Total Deal Count
8
Total M&A Count
0
Total # of Investors
5
List of Customer Service startups in Africa
Add Startup| Startuparrow_upward | Overviewarrow_upward | Last roundarrow_upward | Total raisedarrow_upward | Founded |
|---|---|---|---|---|
eBanqo is an omnichannel customer engagement platform that helps businesses to automate customer support. | Seed | $ 1,850,000 | 2019 | |
Jamborow is a B2B AI and Blockchain driven fintech platform focused on financial inclusion and grassroot empowerment. | Funding Round | $ 850,000 | 2018 | |
At Zuri, we build online tools to help beauty professionals in Nigeria grow their business. | Funding Round | $ 100,000 | 2019 | |
AlphaCX is a Nigerian SaaS startup that provides solutions for customer management. | Undisclosed | Undisclosed | 2021 |
Founded
2019
Overview
eBanqo is an omnichannel customer engagement platform that helps businesses to automate customer support.
Last round
Seed
Total raised
$ 1,850,000
Employee
11-50
Founded
2018
Overview
Jamborow is a B2B AI and Blockchain driven fintech platform focused on financial inclusion and grassroot empowerment.
Last round
Funding Round
Total raised
$ 850,000
Employee
2-10
Founded
2019
Overview
At Zuri, we build online tools to help beauty professionals in Nigeria grow their business.
Last round
Funding Round
Total raised
$ 100,000
Employee
1-10
Founded
2021
Overview
AlphaCX is a Nigerian SaaS startup that provides solutions for customer management.
Last round
Undisclosed
Total raised
$ 0
Employee
2-10