Customer Service Startups in Africa

Step into the thriving world of Customer Service startups in Africa, where innovators are rewriting the rules and redefining what's possible. Our carefully curated list is your passport to explore the trailblazers who are shaping this dynamic sector. Discover their bold solutions, game-changing products, and out-of-the-box thinking as they forge new paths in Customer Service.

Cummulative Funding

$7.6M+

Total # of Companies

15

Total Deal Count

17

Total M&A Count

1

Total # of Investors

10

List of Customer Service startups in Africa

Add Startup
StartupOverviewLast roundTotal raisedFounded
1.

Cue enables businesses to chat with their customers across channels online using Inbox and Chatbots

Seed

$ 3,000,000

2018

2.

eBanqo is an omnichannel customer engagement platform that helps businesses to automate customer support.

Seed

$ 1,850,000

2019

3.

Finapack operates as a manufacturer of cardboard packaging.

Venture

$ 1,580,000

1974

4.

Elloe helps small businesses build strong customer relationships through the world's most popular messaging apps.

Pre-seed

$ 1,000,000

2021

5.

Qme is an AI-based real-time digital queuing solution with an automated end-to-end user handling experience.

Grant

$ 125,500

2020

6.

At Zuri, we build online tools to help beauty professionals in Nigeria grow their business.

Funding Round

$ 100,000

2019

7.

Hytribe is an online platform that enables young people achieve mental wellness through a psychosocial support model.

Undisclosed

Undisclosed

2021

8.

We provide e-commerce solutions & exceptional customer service to help small businesses succeed in the digital marketplace.

Undisclosed

Undisclosed

2024

9.

YouCan is an integrated platform specialized in e-commerce, offering a wide range of services needed by merchants and entrepreneurs.

Undisclosed

Undisclosed

2020

10.

Pickshunter is an Egyptian live shopping application that connects travelers and customers.

Undisclosed

Undisclosed

2019

11.

RoboDesk is an AI Powered Contact Center Platform.

Pre-seed

Undisclosed

2019

12.

AlphaCX is a Nigerian SaaS startup that provides solutions for customer management.

Undisclosed

Undisclosed

2021

13.

Sal7ha is an Egyptian startup which connects car owners with car maintenance service providers.

Undisclosed

Undisclosed

2016

14.

Vocalysd.ai is an Artificial Intelligence platform that empowers organisations to have more meaningful engagement with customers.

Grant

Undisclosed

2020

Cue

Founded

2018

Overview

Cue enables businesses to chat with their customers across channels online using Inbox and Chatbots

Last round

Seed

Total raised

$ 3,000,000

Employee

11-50

eBanqo

Founded

2019

Overview

eBanqo is an omnichannel customer engagement platform that helps businesses to automate customer support.

Last round

Seed

Total raised

$ 1,850,000

Employee

11-50

Finapack

Founded

1974

Overview

Finapack operates as a manufacturer of cardboard packaging.

Last round

Venture

Total raised

$ 1,580,000

Employee

Elloe

Founded

2021

Overview

Elloe helps small businesses build strong customer relationships through the world's most popular messaging apps.

Last round

Pre-seed

Total raised

$ 1,000,000

Employee

11-50

Founded

2020

Overview

Qme is an AI-based real-time digital queuing solution with an automated end-to-end user handling experience.

Last round

Grant

Total raised

$ 125,500

Employee

2-10

ZuriHq

Founded

2019

Overview

At Zuri, we build online tools to help beauty professionals in Nigeria grow their business.

Last round

Funding Round

Total raised

$ 100,000

Employee

1-10

Hytribe

Founded

2021

Overview

Hytribe is an online platform that enables young people achieve mental wellness through a psychosocial support model.

Last round

Undisclosed

Total raised

$ 0

Employee

2-10

Founded

2024

Overview

We provide e-commerce solutions & exceptional customer service to help small businesses succeed in the digital marketplace.

Last round

Undisclosed

Total raised

$ 0

Employee

1

YouCan

Founded

2020

Overview

YouCan is an integrated platform specialized in e-commerce, offering a wide range of services needed by merchants and entrepreneurs.

Last round

Undisclosed

Total raised

$ 0

Employee

10-50

Founded

2019

Overview

Pickshunter is an Egyptian live shopping application that connects travelers and customers.

Last round

Undisclosed

Total raised

$ 0

Employee

2-10

Robo Desk

Founded

2019

Overview

RoboDesk is an AI Powered Contact Center Platform.

Last round

Pre-seed

Total raised

$ 0

Employee

11-50

AlphaCX

Founded

2021

Overview

AlphaCX is a Nigerian SaaS startup that provides solutions for customer management.

Last round

Undisclosed

Total raised

$ 0

Employee

2-10

Sal7ha

Founded

2016

Overview

Sal7ha is an Egyptian startup which connects car owners with car maintenance service providers.

Last round

Undisclosed

Total raised

$ 0

Employee

2-10

Founded

2020

Overview

Vocalysd.ai is an Artificial Intelligence platform that empowers organisations to have more meaningful engagement with customers.

Last round

Grant

Total raised

$ 0

Employee

2-10

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