Customer Experience Startups in Africa

Overview Powered by AI

CX is still an enigmatic concept for many East African businesses. Leaders acknowledge its importance but struggle with implementation, lacking dedicated resources and a holistic approach. The focus is often on resolving issues rather than proactive customer engagement. Despite challenges, progressive companies are recognizing the value of CX and investing in building strong customer relationships.

Cummulative Funding

$0+

Total # of Companies

2

Total Deal Count

5

Total M&A Count

0

Total # of Investors

6

List of Customer Experience startups in Africa

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Startup	Overview	Last round	Total raised	Founded
1. Vocalysd.ai South Africa Vocalysd.ai is an Artificial Intelligence platform that empowers organisations to have more meaningful engagement with customers. Vocalysd.ai South Africa	Vocalysd.ai is an Artificial Intelligence platform that empowers organisations to have more meaningful engagement with customers.	Grant	Undisclosed	2020
2. Proto Rwanda Proto is the leader for inclusive chatbots and multilingual contact centre automation. Proto Rwanda	Proto is the leader for inclusive chatbots and multilingual contact centre automation.	Series A	Undisclosed	2017

Vocalysd.ai

Founded

2020

Overview

Vocalysd.ai is an Artificial Intelligence platform that empowers organisations to have more meaningful engagement with customers.

Last round

Grant

Total raised

$ 0

Employee

2-10

Proto