Customer Experience Startups in Africa
Overview Powered by AI
CX is still an enigmatic concept for many East African businesses. Leaders acknowledge its importance but struggle with implementation, lacking dedicated resources and a holistic approach. The focus is often on resolving issues rather than proactive customer engagement. Despite challenges, progressive companies are recognizing the value of CX and investing in building strong customer relationships.
Cummulative Funding
$4.3M+
Total # of Companies
3
Total Deal Count
5
Total M&A Count
1
Total # of Investors
6
List of Customer Experience startups in Africa
Add Startup| Startuparrow_upward | Overviewarrow_upward | Last roundarrow_upward | Total raisedarrow_upward | Founded |
|---|---|---|---|---|
Proto is the leader for inclusive chatbots and multilingual contact centre automation. | Series A | $ 4,312,000 | 2017 | |
RateMyService empowers businesses to capture customer feedback via email signatures, boosting reviews and satisfaction. | Undisclosed | Undisclosed | 2021 | |
Vocalysd.ai is an Artificial Intelligence platform that empowers organisations to have more meaningful engagement with customers. | Grant | Undisclosed | 2020 |
Founded
2017
Overview
Proto is the leader for inclusive chatbots and multilingual contact centre automation.
Last round
Series A
Total raised
$ 4,312,000
Employee
11-50
Founded
2021
Overview
RateMyService empowers businesses to capture customer feedback via email signatures, boosting reviews and satisfaction.
Last round
Undisclosed
Total raised
$ 0
Employee
2-10
Founded
2020
Overview
Vocalysd.ai is an Artificial Intelligence platform that empowers organisations to have more meaningful engagement with customers.
Last round
Grant
Total raised
$ 0
Employee
2-10